AI voiceover for banking and finance
In financial services, customer communication has to build trust while keeping pace with frequently changing products, rates and offers. Voice Go covers the voiceover needs of financial institutions on one platform with a consistent corporate voice, from call center prompts to product videos and employee compliance training.
Who it's for: Banks, participation banks, insurance companies, fintechs, payment institutions
Sample awareness message
Dear customer, our bank will never ask you for your password, card security code or one-time verification code over the phone. Please disregard any calls requesting this information.
Voice this script in the studioThe problems with traditional voiceover
Information that changes often
As offers, rates and product terms change, prompts and videos need updating too.
Perception of trust
Inconsistent or low-quality voices undermine the sense of trust in a financial service.
Heavy training needs
Regulatory and compliance training has to be refreshed regularly.
What changes with Voice Go?
A reassuring corporate voice
Use the same calm, clear voice across every channel.
Fast updates
Refresh a prompt the same day an offer or term changes.
Accurate terminology
Standardize product names and financial abbreviations with the pronunciation dictionary.
Compliance training
Revise training videos quickly as regulations change.
Transcription · speech → text
Turn your recordings into text, too
Speed up record-keeping, audit and quality processes by transcribing customer calls and meetings.
- Turn call recordings into searchable text
- Produce call summaries for compliance and audits
- Prepare minutes from investor and board meetings
What can you voice?
- Call center welcome and menu prompts
- Card and loan product videos
- In-branch queue and information announcements
- Compliance and ethics training
- Mobile app how-to videos
- Fraud awareness messages
How it works in 3 steps
- 1
Map your content
List your IVR, in-branch announcements, product videos and training content.
- 2
Choose your voice identity
Pick a primary voice for your institution and build your pronunciation dictionary.
- 3
Produce and publish
Produce the content in the studio and distribute it to the right channels.
Voices we recommend for this use case
Evelyn
Mature and serious
Benjamin
Informative and trustworthy
Harper
Clear and articulate
Listen to samples of every voice in the studio.
Frequently asked questions
Is it safe to use AI voices in banking prompts?
Prompt scripts usually contain no personal data and are low-risk in that respect. If you'll produce dynamic messages containing customer-specific information, we define data processing terms in the Enterprise contract.
Are interest rates and amounts read correctly?
To make sure numbers are read correctly, we recommend spelling out amounts and rates ("three point five percent") or standardizing them with the pronunciation dictionary. Always listen and check before going live.
Can we use different voices for multiple brands or subsidiaries?
Yes. You can use separate projects and different voices for each brand or subsidiary.
Related guides
Other solutions
Start voicing for banking & finance today
Let's schedule a 30-minute demo for your team, try Voice Go with your own scripts and prepare a quote that fits your volume.